Providing Unsurpassed Quality Care
January 6, 2020
One of the priorities for our Quality of Care & Patient Safety Committee in 2019 was to earn accreditation from the ClearHealth Quality Institute (CHQI), the only program approved by the American Telemedicine Association to accredit virtual care organizations.
Advancing Workplace Mental Health
October 10, 2019
The World Federation for Mental Health has established October 10th as World Mental Health Day, and since 1992 it's been a day for education, awareness and advocacy against social stigma. During that time we've seen society make great strides in positively promoting the conversation around mental health. But what about in the workplace, where the majority of people will spend one-third of their adult life.
Stories from the front line: Three major health plans. Three unique challenges.
August 13, 2019
During the most recent AHIP Institute & Expo held in Nashville, three of our health plan clients shared stories of how their organizations are successfully helping members access high quality care and make healthcare decisions with confidence. These stories are ‘bright spots’ that inspire us to continually innovate and collaborate for meaningful impact.
The Changing Face of Mental Health
May 29, 2019
In conjunction with Mental Health Awareness Month, we talked to Dr. John Oldham to get his insight on the prevalence of mental health issues today…
The Art of Nursing: Shining Through in the Virtual Setting
May 7, 2019
By Julie Sera, M.S.N., R.N. For the more than 4 million nurses in the United States, their profession in many ways is a true calling rather than merely a job. In crucial ways, our role extends far beyond providing patients with excellent bedside healthcare services, to encompass the opportunity and duty to provide compassion and […]
“Virtual first”: A new strategy for how people access healthcare
April 1, 2019
By Mark D. Smith, MD, MBA Just as the definition of “virtual” has evolved—years ago, virtual meant “not quite real,” while now it’s recognized as a service provided by computer over a network—so has the concept of “virtual care.” No longer is virtual care regarded as “almost-real care” or an adjunct to face-to-face encounters. Increasingly, […]