Around the world, our priority is ensuring that those in need have access to the highest-quality healthcare

Unprecedented demand, delivered at scale

Virtual care has played a central role during the COVID-19 crisis and Teladoc Health has met the rising demand by conducting up to 20,000 visits per day and enabling our hospital clients to deliver virtual care to hundreds of thousands of patients, further reducing exposure for patients and physicians alike.

Expanded physician capacity

Onboarded & activated thousands of board-certified, licensed physicians: The number of doctors taking consults has more than doubled.

More than 7,000 physicians now available to deliver care

Enhanced platform

Streamlined workflows specifically for COVID-19 cases. Activated Coronavirus Response Team trained on the latest protocols for local and national notification, testing and management of suspected cases.

Delivering up to 20,000 visits per day in the U.S.

Optimized member experience

Communication strategy established to set realistic expectations and encourage digital access points.

Self-assessment questionnaire helps members evaluate risk of COVID-19


Evaluation & Response

Our doctors will evaluate symptoms and risk factors, offering supportive treatment and advice. Should we identify a suspected case of COVID-19, we will help navigate patients to appropriate local resources.

Delivering Remote Care

To keep healthcare workers safe while caring for patients with infectious diseases, Teladoc Health and InTouch Health are helping our clients deliver remote care to affected patients.

Supporting our clients & members


The Teladoc Health Engagement Center, member website and app experience provide resources to educate and engage members on the facts of the outbreak and how to navigate the best way to get care.


To help members evaluate personal risk of COVID‐19 and related complications before requesting a virtual care visit, Teladoc Health has launched a self-assessment questionnaire. Members can log in to their account for access.

Testing Availability

When an eligible member presents with COVID‐19 symptoms, Teladoc Health doctors are able to order at‐home diagnostic test kits or direct them to an in-person testing site. Antibody tests may also be ordered.

Additional Resources

Ressources Supplémentaires

Webinar: Virtual Care Plays Key Role in Return to the Workplace

This webinar discusses the key questions employers have as they implement a return-to-worksite strategy that addresses COVID-19, protects the health concerns of employees and builds confidence across the workforce that going back to work is safe.

Webinar: Guidance and Support to Resume Care Deferred by COVID-19

In this webinar, Dr. Heather Towery discusses how to support those who have had to defer care due to COVID-19.

Infographic: COVID-19 Impact on Mental Health

This infographic highlights findings from our latest research study on mental health and identifies how COVID-19 is driving positive mental health conversations around access and care.

Learn more

Webinar: COVID-19 Mise à jour, 14 avril 2020

Dans ce webinar, Dr. Jason Tibbels, Vice-Président, Services Santé à Teladoc Health fait le point sur le COVID-19 et le rôle grandissant de la télémédecine. Il revient sur la réponse de Teladoc depuis le début de la crise, sur l'importance de la qualité médicale et sur ce que l'avenir peut apporter à d'autres services de télémédecine.

Webinar: Examiner les faits: conversation avec les médecins de Teladoc, 18 mars 2020

Ce webinar discute aplatissement de la courbe, éloignement social et mesures préventives que les membres peuvent prendre pour éviter les virus contagieux comme le COVID-19.

Webinar : Mise à jour COVID-19, 12 mars 2020

Ce webinar propose une mise à jour globale sur l'épidémie COVID-19 et aborde le rôle de la télémédecine dans l'amélioration de l'accès et de la rapidité des soins.

Webinar : Mise à jour COVID-19, 4 Mars 2020

Dans ce webinar, Dr Lew Levy et Dr Bridget McCabe discutent de la préparation et des protocoles pour aborder COVID-19 en télémédecine.

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