The value of virtual care has never been clearer. Hospitals across the country and globally have expanded the use of telehealth to address capacity issues system-wide. Even before the COVID-19 outbreak, telehealth was gaining favor among health care providers. This e-book details the successes of two leading health systems' efforts to expand virtual care programs into non-acute service lines. At this moment, we don't know what healthcare's "new normal" will be once the pandemic subsides. But it is safe to say telehealth will continue to play an important role in the future of care delivery.