Diabetes Management:
Take control at no cost to you

Get unlimited strips, a smart meter, personalized tips and expert coaching—all paid for by your employer or health plan. Claim your benefit today.

Important notice on devices*

$0

cost to you

Unlimited test strips and lancets, with no copays or out-of-pocket fees

When you need more strips and lancets, you simply tap the meter and re-order. In a few days, a new box of strips and lancets appears at your doorstep. It's that simple.

Smarter care, anytime, anywhere

Your meter automatically uploads your blood sugar readings to your secure account on the Teladoc Health app. It provides real-time tips and insights after every check. If your reading is out of range, a Teladoc Health expert coach will reach out. Plus, you can always contact a coach directly from your meter for more guidance and support.

Diabetes device and app

Still have questions?

  • Yes! It is completely at no cost to you. Your employer, health plan or health provider pays for the program on your behalf. Shipping is included too. You are not billed anything for joining and using Teladoc Health.

  • Yes! No matter if you check once a week or once per hour, with Teladoc Health, you receive all the strips you need at no additional cost to you.

  • After you enroll, you will be shipped the Teladoc Health Welcome Kit. Your Welcome Kit includes the Teladoc Health meter, test strips, lancing device, lancets and carrying case. You'll get access to the Teladoc Health member website. You can also download and log in to the Teladoc Health mobile app to start exploring your benefits.

  • First, you must be diagnosed with type 1 or type 2 diabetes. Next, you must be eligible through your employer, health plan or health provider. Spouses and dependents often qualify as well. Chat with us or call us at 800-835-2362 if you have questions about your eligibility.

  • Teladoc Health takes your privacy seriously. Your health information is protected by federal and state laws, including HIPAA. Please see our Notice of Privacy Practices for more information on how Teladoc Health uses your health information.

  • GLP-1 FAQs

    • Note: GLP-1 solutions may be available to members enrolled in a condition management program based on the benefit offering provided by your employer, health plan or care provider. For questions on your benefits offering, please contact your benefits administrator

      Teladoc Health care providers can prescribe GLP-1s for members enrolled in condition care through their condition management program when clinically appropriate.

      Our approach is to offer these medications in addition to providing guidance on lifestyle modifications. Members can expect support through nutritionists, expert coaching and other licensed professionals.

    • It depends on many factors:

      • You must be enrolled in our Diabetes Management, Hypertension Management, Weight Management or Diabetes Prevention programs. Your employer or plan sponsor must also have opted in to offer the condition care service.
      • If you clinically qualify, you’ll receive an invitation to enroll in condition care.
      • Once enrolled in condition care, your Teladoc Health care provider will assess whether a GLP-1 medication is right for you. Typically, these medications are available to members who meet additional clinical criteria. Members must also have already shown a strong attempt at lifestyle modifications and were unsuccessful.
    • You’ll meet with a Teladoc Health care provider for an initial visit. During this visit, the provider will review your medical history. They’ll also review your current and previous medications. If you meet certain criteria, the provider may suggest starting a weight loss medication. Together, you can decide if it’s right for you. Your provider will also educate you on how to use it, the expected impact, side effects and how to monitor it.

      After your provider submits the prescription, it may take several weeks to get it filled. You can expect some administrative follow-up to get the medication approved. You or your provider may need to submit more documentation, prior authorizations or appeal letters if the medication is denied. You’ll be informed if the medication is denied. And your provider may suggest a different one.

      You can also expect regular clinical follow-ups after the initial visit:

      • 8-12 weeks to check early response and predict final response to medications.
      • Every 2-4 weeks in the beginning and every 2-3 months thereafter for certain members and medications. The goal is to assess side effects, evaluate weight loss and adjust doses if necessary.
      • 6-12 months to evaluate weight maintenance, prevent weight gain and keep focus on diet and physical activity. For most weight-loss medications, doctors recommend ongoing use if the medication is helping you lose weight. If you stop taking a medication that’s working, you can expect to regain the weight.


      Your care provider may recommend additional clinical support. An expert coach will be available to support your weight loss journey. You may also meet with a Registered Dietitian for personalized nutritional guidance or a behavioral health specialist.

    • Out-of-pocket costs for these medications are quite high. Your insurance may or may not cover the cost of certain GLP-1s. If they don’t, there are patient assistance programs that may help with costs. However, many programs expire after some time.

Livongo is now part of Teladoc Health, and we are in a brand transition phase. You may receive Livongo-branded and Teladoc Health-branded products during this transition. Other than brand name, there is no difference between products.*