Lower your risk of developing type 2 diabetes

Get a smart scale, a personalized action plan and expert coaching—all paid for by your employer or health plan.

Smart scale

included

Info icon

Really. It’s $0 cost to you.

Your employer, health plan or healthcare provider has your back. They’ve already covered the entire cost of the program for you.

DIABETES PREVENTION PROGRAM

Get started today to receive:

  • A smart scale shipped to your door at no cost to you
  • A CDC-approved  lesson plan so you can educate yourself and create lasting habits
  • Dedicated expert coaching to get advice on nutrition, meal planning and more

Important notice on devices*

Teladoc Health smart scale with UI from the app

Here’s how to see if you qualify

Follow the steps below to see if you’re eligible. Don’t worry—we’ll guide you through the process.

Mobile registration screen on the Teladoc Health app

1

Enter your information to help us find your coverage.

Set up your profile and, if eligible, you'll receive your connected devices.

2

Answer a few questions about your health.

phone screen of the Teladoc Health registration flow showing a green checkmark that the registration is complete

3

Complete your program enrollment and, if eligible, you'll receive your connected devices.

An action plan tailored just for you

Your health goals and challenges are unique. Get personalized tools and support from expert coaches to help you take care of your health.

Reach your goals easier with the Teladoc Health app

  • View weight trends
  • Message a coach for advice
  • Share reports with your doctor
  • Snap a photo to log your food
  • Set goals and track progress
  • Get personalized eating tips
Condition management app screen

Still have questions?

  • Yes! It is completely at no cost to you. Your employer, health plan or health provider pays for the program on your behalf. Shipping is included too. You are not billed anything for joining and using Teladoc Health.

  • After you enroll, you will be shipped the Teladoc Health Welcome Kit. Your Welcome Kit includes the Teladoc Health scale for you to start checking your weight. You'll also be able to download and log in to the Teladoc Health mobile app, where you can personalize your program and see your progress.

  • Teladoc Health takes your privacy seriously. Your health information is protected by federal and state laws, including HIPAA. Please see our Notice of Privacy Practices for more information on how Teladoc Health uses your health information.

  • You must be eligible through your employer, health plan or health provider. If you are pregnant or have a body mass index (BMI) that's too low, you do not qualify. In addition, if you have diabetes, you do not qualify for our Healthy Living and Diabetes Prevention Program. Chat with us or call us at 800-835-2362 if you have questions regarding your eligibility.

  • We do ask that you download the Teladoc Health app so you get the most out of Teladoc Health, including easy weight, activity and food tracking. You can download the Teladoc Health app here.

  • GLP-1 FAQs

    • Teladoc Health care providers can prescribe GLP-1s for weight loss for eligible members enrolled in [Weight Management/Diabetes Prevention Program] when clinically appropriate.

    • It depends on many factors:

      • You must be enrolled in our Diabetes Prevention program that offers GLP-1 care. This program offers additional support beyond our standard Diabetes Prevention program. Your employer or plan sponsor must opt in to access this program.  

      • You must meet certain clinical criteria. Once enrolled, you need to schedule a visit with a Teladoc Health care provider. They’ll assess whether a GLP-1 medication is right for you. Members must also have already shown a strong attempt at lifestyle modifications and were unsuccessful. 

    • Depending on your program, you may need to schedule a visit with a Teladoc Health care provider. If not, you can schedule a visit with your regular primary care provider. During your visit, your care provider will review your medical history and your current and previous medications. If you meet certain criteria, the care provider may suggest starting a weight loss medication. Together, you can decide if it’s right for you. Your care provider will also educate you on how to use it, the expected impact, side effects, and how to monitor it. 
      After your care provider submits the prescription, it may take several weeks to get it filled. You can expect some administrative follow-up to get the medication approved. Check with your insurance provider to learn about any requirements you may need to meet:

      • You may need prior authorization. 

      • You may need to meet program engagement requirements to get your medication covered.

      • You or your provider may need to submit more documentation, prior authorizations or appeal letters if the medication is denied. 

      • You’ll be informed if the medication is denied. And your provider may suggest a different one.

    • Out-of-pocket costs for these medications are quite high. Your insurance may or may not cover the cost of certain GLP-1s. If you're concerned about costs, we have discounted self-pay options available. There are also patient assistance programs that may help with costs. However, many programs expire after some time.

*Livongo is now part of Teladoc Health, and we are in a brand transition phase. You may receive Livongo-branded and Teladoc Health-branded products during this transition. Other than brand name, there is no difference between products.

The testimonials, opinions and statements reflect one individual’s personal experience with Teladoc Health. Results and experiences may vary from person to person and will be unique to each individual. The testimonials are voluntarily provided and are not paid. The individual in the photo is not the individual who provided this testimonial.