SolutionsChronic Condition Management

Chronic Care Complete

A solution designed to deliver a unified, comprehensive experience through connected devices, personalized health signals, physician-led care, expert coaches and integrated mental health support

Personalized care

Connected glucometers, scales and blood pressure monitors provide real-time feedback and personalized calls to action when people are most receptive

Certified health coaches

Health coaches offer ongoing support based on people's conditions, motivations and lifestyles and provide 24/7 remote monitoring with emergency outreach

Lasting behavior change

Our programs interpret individuals' health metrics, social determinants, preferences, clinical needs and more to trigger timely, actionable feedback that drives behavior change

The impact of virtual care

>30% of Fortune 500 use our chronic condition programs
>100 claims-based ROI analyses with 95% showing positive results at year 1
90% of members wish to continue after one year 1
9 point higher satisfaction and a greater reduction in HbA1c among members enrolled in both Diabetes and Hypertension programs2
1Data from 2019 S1
2Data on file (DS-5182)
Address some of the most common conditions

From coping with a new diagnosis to staying on-track with one or more lifelong health challenges, our programs provide actionable, timely and relevant support that flexes to people's needs to drive lasting behavior change

Diabetes Care Complete Drive lasting diabetes outcomes through coaching, connected devices and physician-led care with supports that simultaneously address mental health, weight and hypertension needs
Hypertension Care Complete Connected devices, coaching and physician-led care support members to manage their high blood pressure while also meeting their mental health, weight and prediabetes needs
Prediabetes Care Complete A Center for Disease Control and Prevention (CDC) recognized Diabetes Prevention Program (DPP) that focuses on lifestyle behavior change interventions combined with coaching, supports for mental health and weight as well as physician-led care of high blood pressure


Learn how we're transforming the healthcare experience


Research Findings Summary

Review the condition-specific studies that have been published in peer-reviewed journals or presented at professional society conferences

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Case study

Fortune 100 company creates a win-win

This large insurance organization evolved its benefit offerings to include chronic condition management programs and realized significant savings

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Filtering through the noise

A study of large, self-insured employers explores the barriers and benefits of managing employees' chronic conditions

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