Teladoc Health helps health plans deliver an integrated, comprehensive virtual care experience for diverse member populations. Health plans are expanding virtual care services to provide convenient access, improve clinical quality, and deliver an exceptional care experience to members while creating value for commercial, Medicare, and Medicaid plan sponsors.
According to the 2019 AHIP (America’s Health Insurance Plans) Virtual Care Survey of Health Plans, payers are now turning to virtual care to make healthcare accessible and affordable for Medicare Advantage and Medicaid populations. Teladoc Health’s proven approach scales to provide high-quality comprehensive virtual care to more members. Virtual care helps health plans expand access, simplify the member experience, improve health outcomes, and enhance quality measures to succeed in today’s environment.
At Teladoc Health, we believe that member engagement is our responsibility. Accelerating the adoption of virtual care requires a consistent, proven member communications program that drives awareness, trial, and ongoing utilization. We collaborate with each of our health plan partners to customize member engagement programs to meet the needs of unique populations. In fact, we help clients realize success with member engagement by delivering four times the utilization over industry average.
Nearly 1 in 5 adults experiences mental illness in a given year and many lack access to care. For people with chronic conditions, the impact is significant: Healthcare costs for individuals with a mental health condition are three times higher than for those without. In a recent survey, more than 70% of health plans indicate they are investing in virtual behavioral healthcare to address these needs. Teladoc Health helps members get the care they need, on their terms, to achieve support and relief.