When it comes to prescriptions, our doctors and nurse practitioners make the call

Teladoc Health doctors and nurse practitioners are U.S. board certified and licensed to practice medicine in your state. They can diagnose, treat and prescribe medication if medically necessary. When you request to speak with one of our care providers, we’ll ask you where you’d like any prescription to be sent; we’ll even help you find a pharmacy near you when you’re traveling.

We treat and prescribe medication¹ for a wide range of conditions

¹When medically necessary

General Medical (24/7 Care)

General Medical (24/7 Care) doctors and nurse practitioners providing visits for Teladoc Health members may offer prescriptions for a wide range of conditions. Types of medications commonly prescribed within General Medical (24/7 Care) include, but are not limited to, antibiotics, antihistamines and antiviral medications. General Medical (24/7 Care) care providers may start new treatment(s) for acute, short-term illnesses such as the flu. General Medical (24/7 Care) care providers do not start new treatment(s) for chronic, long-term medical conditions such as high blood pressure or diabetes but may refill a limited number of existing prescriptions for maintenance medicines (e.g., blood pressure medication), as medically indicated and if no dosing or other changes are needed. General Medical (24/7 Care) care providers do not prescribe or refill GLP-1 medications for diabetes or weight loss. Teladoc Health care providers do not issue prescriptions for substances controlled by any federal or state agency or other drugs that may be harmful because of their potential for abuse. Teladoc Health reserves the right to limit the types of medications that may be prescribed by its doctors and nurse practitioners. All prescriptions furnished by a Teladoc Health care providers are issued in accordance with applicable federal and state law as well as Teladoc Health policy.

Dermatologists

Dermatologists providing consults for Teladoc Health members may offer prescriptions for a wide range of conditions. Types of medications commonly prescribed within Dermatology include, but are not limited to, antibiotics, antifungals and various topical medications. Dermatologists may start new patient treatment(s) or refill an existing prescription, as medically appropriate. Please note that the following medications cannot be prescribed by our dermatologists: isotretinoin/Accutane, oral and injectable medications for eczema and psoriasis, oral minoxidil for hair loss, and extended courses (i.e., no more than 2 weeks) of oral antifungal agents for fungal infections of the skin, scalp and/or nails. Teladoc Health care providers do not issue prescriptions for substances controlled by any federal or state agency or other drugs that may be harmful because of their potential for abuse. Teladoc Health reserves the right to limit the types of medications that may be prescribed by its doctors and nurse practitioners. All prescriptions furnished by Teladoc Health care providers are issued in accordance with applicable federal and state law as well as Teladoc Health policy.

Mental Health

Mental Health doctors and nurse practitioners providing visits for Teladoc Health members may offer prescriptions for a wide range of conditions. Types of medications commonly prescribed within Mental Health include, but are not limited to, antidepressants, specific anxiolytics and select antipsychotics. Mental Health doctors and nurse practitioners may start new patient treatment(s) or refill an existing prescription, as medically appropriate. Teladoc Health care providers do not issue prescriptions for substances controlled by any federal or state agency or other drugs that may be harmful because of their potential for abuse. Teladoc Health reserves the right to limit the types of medications that may be prescribed by its doctors and nurse practitioners. All prescriptions furnished by Teladoc Health care providers are issued in accordance with applicable federal and state law as well as Teladoc Health policy.

Mental Health Therapists

Teladoc Health Mental Health therapists do not prescribe medications.

Nutrition

Teladoc Health registered dietitians do not prescribe medications.

Primary Care providers

Primary Care providers can start new medications and may prescribe refills for maintenance medication as clinically necessary and appropriate. Some common types of medication prescribed include those for management of high blood pressure, diabetes and cholesterol.

FAQs

Can I get a prescription?
Teladoc Health does not guarantee prescriptions. It is up to the doctor or nurse practitioner to recommend the best treatment. Teladoc Health care providers do not issue prescriptions for substances controlled by any federal (e.g., DEA) or state agency or other drugs that may be harmful because of their potential for abuse. View the current list of DEA-controlled substances.

Can you prescribe GLP-1 medications for weight loss?
GLP-1 medications require a patient–care provider relationship with regular follow-up and monitoring to ensure that use is safe and effective. Some Teladoc Health providers can prescribe GLP-1 medications when clinically appropriate and permitted by state regulations. You must be an established Primary360 member or a Condition Management member enrolled in condition care.* GLP-1 medications (including refills) are not available through Teladoc Health General Medical (24/7 Care) or Nutrition.
*GLP-1 solutions may be available to members enrolled in a condition management program based on the benefit offering provided by your employer, health plan or care provider. For questions on your benefits offering, please contact your benefits administrator.

How are prescriptions sent to the pharmacy?
Teladoc Health does not dispense prescription drugs. If the doctor or nurse practitioner prescribes medication, it is submitted electronically or by phone to the pharmacy of your choice.

Will I be contacted by Teladoc Health when my prescription is ready?
Teladoc Health will automatically notify you through email and the message center when your prescription is submitted. We suggest contacting your selected pharmacy to confirm when your prescription will be ready.

Can you prescribe antibiotics?
Yes, however, any prescription of antibiotics must be accurate and professional. We understand the negative consequences that may result from over-prescribing, and thus our doctors and nurse practitioners will only write prescriptions in instances where such medication is absolutely necessary. Antibiotics aren’t always the right treatment. Antibiotics do not fight infections caused by viruses like colds, flu, most sore throats, bronchitis, and many sinus and ear infections. Instead, the care provider may provide a treatment plan that includes symptom relief for viral infections. Learn more on the CDC website.